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Complaint Notification

Got a complaint?

RelyOn Credit Union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If you have a dispute with RelyOn, you should first contact us at the information below. If the dispute is not resolved to your satisfaction, you may file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below.

Contact Us 

Phone: (214) 357-3328
Fax: (214) 357-3299
eMail: RelyOnUs@RelyOnCU.org 
Mail: 315 E. Fair Street, Kaufman, TX 75142

Contact Texas Credit Union Department

Phone: (512) 837-9236
Fax: (512) 832-0278
eMail: complaints@cud.texas.gov
Mail: 914 East Anderson Lane, Austin, Texas 78752
Website: www.cud.texas.gov