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Privacy Policy

We Respect Your Privacy

Recently there has been a lot of talk concerning the privacy of consumer financial information. We have never shared non-public personal information and we will continue to protect your privacy.

Our Privacy Disclosure Policy

We will not disclose your non-public personal information other than to non-affiliated third parties as permitted by law (for example, to reputable credit reporting bureaus). We only ask for information that we truly need to complete a transaction or maintain a business relationship with you. We use this information to protect and administer your records, accounts and funds.

Types of Information That We Collect

Identifying Information:

  • Name and Address
  • Social Security Number
  • Information from consumer reports such as a consumer’s credit worthiness and credit history.

Application Information:

  • Assets and Income

Transaction Information:

  • Account Balance
  • Payment History
  • Parties to the transaction
  • Credit Card usage

What We Do To Protect the Confidentiality And Integrity on Non-Public Personal Information

We restrict employee access to personal information to a “need to know” basis. Only employees who legitimately require your personal data to complete a business transaction ever see it. We strictly enforce procedures that prevent unauthorized access to your data. We require all organizations to which we provide data as permitted by law to have similar privacy safeguards, to further ensure your confidentiality.

If you ever have questions or concerns about the integrity of your account information, please contact us.

RelyOn Credit Union
8989 Harry Hines Blvd.
Dallas, TX 75235-1717
(214)357-3328 Fax (214)357-3299 Toll Free (888)344-9994