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Dallas Branch Closing

In case you haven’t heard, our Dallas building at 8989 Harry Hines has been sold. It is currently under contract, and our last day to occupy the building is June 30, 2022. Here are some frequently asked questions regarding the sale of our Dallas location.

Why are you selling the Dallas building?
The Dallas location of RelyOn is too large for our needs and costs too much money to maintain. We are in the business of saving our members money, not costing you money! The building is costing us a lot of money.

Will there still be an ATM and night drop on site?
The ATM and night drop at the Dallas location will be available through June 30. They will be removed before we hand the keys to the new owners.

You can also use thousands of surcharge-free ATMs across the country through our partnership with the COOP ATM Network. Text your zip code to 91989 to receive a text with the nearest surcharge-free ATMs. Or, type your zip code into the ATM finder on our website.

You can do all kinds of transactions electronically, as well, with our eServices. Deposit a check with mobile banking. Open accounts. Apply for loans, and more. Check out all of our eServices on our website.

The last day for in-lobby cash transactions at the branch is June 15, 2022.

Are you selling the credit union?
We are NOT selling the credit union. We couldn’t, even if we wanted to, because like all credit unions, RelyOn is owned by our members!

Where will the new headquarters be located?
It will be in a location where a large percentage of our members work and live. We are currently examining member data to determine the best, most convenient location for our new RelyOn home.

What will happen to the employees in the Dallas building?
Everyone will be relocated to another RelyOn branch or will work remotely until we find another location for administrative offices.

How does this sale affect your other locations?
The Dallas sale doesn’t affect our other locations at all. Our Kaufman and Forney branches will continue to operate as they normally do.

How can I learn more?
Call or text us at 214-357-3328. Our contact center is open Monday through Friday from 8am until 5pm.