Our Story

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RelyOn is an uncommon, kindhearted financial institution that advocates for and invests in the lives of people.

We consider the work we do very special, because it impacts human lives, and that’s everything to us.

At RelyOn, we pride ourselves on being:

★ Different from the average financial institution
★ Local
★ Professional
★ Forward-thinking
★ The place people go to for financial coaching
★ The place that provides solutions that enhance and improve lives
★ Happy, humorous and fun
★ Trustworthy
★ Approachable
★ Caring

We are committed to providing affordable, high-quality services you can rely on and trust.

 

Mission Statement:

Uncommon, kindhearted banking for the local good.

 

Our Executive Team:

★ Sarah Spooner, CEO

★ Nicolle Kovacs, EVP/CFO

 

Our History:

Picture it. 1952. Texarkana, Texas.

We were chartered as a financial institution serving the employees and families of East Texas Motor Freight System. Over time, we have evolved into a community-focused institution serving anyone who lives, works, worships or attends school in Dallas and Kaufman Counties.

RelyOn’s success in the very beginning can be attributed to several people, but most important was Mr. Harold Tippie. Mr. Tippie served as RelyOn’s first CEO, and he played a critical role in growing the credit union in its early days. It was perhaps Mr. Tippie who set the tone for who we are today: he loved wearing his cowboy boots and hat to work. He ate at Dunston’s Steakhouse during his lunch breaks and took pride in knowing his fellow community residents. Being an integral part of the community was very important to him…something RelyOn still carries forward today.

We opened a branch in 2004 and have been serving the greater Kaufman community for two decades. After that, we became a certified Community Development Financial Institution (CDFI), giving us the opportunity to provide low-income individuals with access to banking services that were otherwise out of reach. It gave us a chance to help others in our community who never had access to trustworthy or affordable banking services.

But that’s just our history. As we look forward, we’re looking for a place to lay down roots in Dallas. We have our sights set on RelyOn branches inside of middle schools to get financial education started early in our community’s youth. Because not only do we promise to be good stewards of your money, but we take pride in being a part of our community’s financial success. For us, both are equally important.

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